We want you to be satisfied with your purchase.

Returns: Customers may request a return within 7 days of receiving the product.

Eligibility: Items must be unused, in original condition, and in original packaging.

Non-Returnable Items: Certain items such as sale items, personalized products, or hygiene-related products may not be eligible for return.

Refund Process: Once we receive and inspect the returned item, refunds will be processed within 5-10 business days.

Shipping Fees: Shipping charges are non-refundable unless the item arrived damaged or incorrect.

To request a refund, contact us at: support@luxevia.com