At Luxevia, we aim to deliver your orders safely and quickly.
Processing Time: Orders are usually processed within 1-3 business days.
Shipping Time: Estimated delivery time is 7-15 business days depending on your location.
Shipping Delays: Delivery times may occasionally be delayed due to customs, holidays, weather conditions, or courier issues.
Tracking Information: Once your order is shipped, you will receive a tracking number via email.
Incorrect Address: Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages: If your package arrives damaged or gets lost in transit, please contact us immediately for assistance.